Luigi's presents a varied menu with some distinct offerings. The tortellini à la pana is noted as a standout pasta, a recurring choice for some patrons. Pizzas arrive in generous portions, often providing leftovers. The lunch-time chicken Marsala is considered a satisfying and economically sensible option. A side of jazzed olive oil, infused with garlic and basil, complements the complimentary bread. The house dressing also earns praise with salads.
Service at Luigi's is described as attentive and friendly, with individual staff members singled out for their exceptional care and kindness. One patron highlights the restaurant's inviting and quiet atmosphere, with appropriately scaled background music contributing to a pleasant dining experience. The placement of the restaurant, adjacent to the Concho River and Art Museum, offers a pleasant context for an afternoon outing.
However, some dishes have fallen short of expectations. A combo plate featured a small portion of lasagna, lacking the advertised meat and overwhelmed by sauce and cheese. The ricotta in the stuffed shell had a raw, gritty texture, and the manicotti was filled with mozzarella rather than the expected ricotta. In one instance, a request for olive oil and balsamic vinegar resulted in the delivery of distilled vinegar, typically used for cleaning.
