Sgt. Pepperoni's Pizza Store presents a casual dining experience, evident in the televisions displaying games and the presence of a children's arcade. The atmosphere carries a relaxed, fun quality. The establishment offers a house-made ranch dressing.
The pepperoni pizza has been noted for its saltiness, yet it remains a favored choice for some families. Other pizzas, like the barbecue chicken, have received particular praise for their flavor. Conversely, one guest found the meat sparse on a 14-inch pizza. The New York-style cheesecake is also described as delicious.
Service at Sgt. Pepperoni's has been consistently described as friendly and helpful, even for simple pick-up orders. The crust on their pizzas is noted for its crispness. The Newport Beach location is smaller than other branches.